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Student Services

Student Services


We are proud of the level of support that we offer our students. We have a specialist team of professional Student Support Advisors who can offer guidance and support on a wide range of financial, personal and career-related issues. Our Student Services team are here to help you with any questions or problems you have before, during and after your time at College.



Additional Learning Support

The Assessment and Support Team are on hand to support learners with Special Educational Needs and/or Disability.  They offer various forms of support, both in and out of the classroom.  They can meet you to find out what type of support you would benefit from which could include:

  • Specialist Equipment, e.g., Dictaphone, lumbar supports, coloured overlays, reading pens
  • Access Arrangements for your exams, e.g., extra time, separate room, reader, scribe
  • Out of class support to help you with your studies and for pastoral support
  • Strategies to support you in the class, such as extra time

Once they have met with you and agreed a plan, they will liaise with your teachers to ensure they know how to support to you.

The College also has a Transitions Officer to help students with an Education, Health and Care Plan (EHCP) when starting their course.  The Transitions Officer can provide bespoke tours, introductions to tutors and support with interviews.

For more information:

Website Additional Learning Support Homepage


Call 01522 876225


Financial Support

The Financial Support Team are here to help and advise you about the different types of financial support that you can apply for - whether it is advice on fee remission, getting to and from college, childcare, college meals or bursaries available for those that are Care Experienced, we have people who can help.  They can meet with you to discuss the course that you are studying, ask some questions about your personal circumstances and find out if you are eligible for any of the following:


  • 16-18/19+ Learner Support Fund
  • 16-18 Extended Bursary
  • Free College Meals
  • Home to College Transport Support
  • Childcare Support
  • 19+ FE Fee Remission
  • Advanced Learner Loans

For more information:

Website Financial Support Homepage


Call 001522 876000 or 01636 680680


Your Wellbeing

The College takes a coordinated approach to mental health from promoting health and wellbeing to engaging with external services.  It is fair to say that we will all struggle with our mental health at some time in our life and students are no different.  Within the College we have lots of resources and support for you. 

For more information:

Website  Your Wellbeing Homepage



We have a Safeguarding team at College to ensure that you are safe and wherever possible, protected from harm.  If at any time you are worried for your own safety , or safety of another person, please contact us.  We will listen to your concerns and take appropriate action to ensure the safety and wellbeing of our community.   You can talk to the team about:

  • Physical abuse
  • Sexual abuse
  • Sexual exploitation
  • Emotional abuse
  • Neglect
  • Prevent
  • Bullying and Harassment
  • Mental Health
  • Homelessness

You can contact the team in person, through email, text, WhatsApp, phone and even anonymously for advice.  Here’s how:



Call 07580975854 (Mon-Fri 08:30-16:30)

Website Safeguarding Homepage


The College has a counsellor that students can be referred to for a wide range of issues. 

To be referred to speak to a counsellor, please access Drop In or contact the Safeguarding Team, you will then meet with a member of Student Services to collaboratively determine if Counselling is the right route for you.



Student Services | 01522 876220 |